It has been a while since we had a new entry in the Business Plan Questions series. You can access previous entries from the sidebar on your right or via the Series Page. This week we’ll be asking questions relating to the sales process.
Sales
- Do you know your major sales segments?
- What are your projected monthly sales on a departmentalised basis?
- Who is your target market?
- Have your staff been adequately trained to prepare for a sale:
- greet the customer?
- explain the product or service?
- close the sale?
- document the sale?
- check that the customer was happy with the entire sales process?
- Have you developed special “sales” days?
- Have all staff been trained in the concept of “companion” selling?
- Do you encourage customers to refer friends to your business?
Business Plans – Some Questions to Consider
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This post is part of the 50-part series “Business Plans – Some Questions to Consider” (yes, there will be 50 of them!).
Be sure to read the other parts of the series to get a full picture. You can follow the series along on the blog or read them first by subscribing to our popular Business Plus+ newsletter.
Article by Christie Lewis
Christie is Practice Manager at Alan Lewis Accountants . Besides accounting, her passion is for all things small business (and blogging, of course). You can contact Christie directly at christie@lewistaxation.com.au.
Christie has written 799 awesome articles for us at Alan Lewis Accountants – BLOG
Twitter: @christielewis
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