Business Management

Some people think that the buyer of a business is only looking at the profitability of the targeted business; however there are a number of other matters to be reviewed to assist a prospective buyer make their decision. The reduction of the perceived risk is a very important factor. Astute ...

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The purpose of one of these meetings is to obtain feedback from a group of customers on the products, services, sales process and general impression of your business. You can organise the customer advisory meeting yourself or alternatively some clients ask an independent person, such as their accountant, to act as ...

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Debtors This post marks the half-way point for our series on questions to consider when it comes to writing your business plan. I keep coming back to cashflow as a critical issue for business and this is especially true if you will be providing goods or services on account. What ...

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With Debtors Days Outstanding still being an issue of concern for many small business operators,  we’ve been looking at the A-Z of cash collection tips for small business. Today wraps up the series with the letters W through to Z. W Willing. Assist the customer in every way possible with ...

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This will be the second to last post in our A-Z of Cash Collection for Small Business series of quick tips.  Today we’ll consider R through to V. R Result. Each call should have a satisfactory result. Don’t get so caught up in being friendly that you hang up without some form of agreement.    

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As we continue to look at the A-Z of cash collection for small business, I wonder if most small (ie. probably already stretched and wearing multiple hats) operators actually confirm terms of trade in writing with customers prior to supplying anything on account?  Do you have your customer sign a copy ...

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We are nearing the mid-way point in our alphabetical guide to collecting overdue accounts. J Joke. Use your personality and sense of humour to lighten the mood and win over the customer.    

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Many small business operators struggle with cash collection from debtors.  In this series we are running through the alaphabet to consider the A-Z of cash collection for small business. In The A-Z of Cash Collection for Small Business #1 we considered A, B and C: ask, bold and confidence. In The A-Z ...

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More than a few small businesses have gone under as a result of cash flow issues arising from outstanding debtors. In this series we are running through the alaphabet to consider the A-Zs of cash collection for small business. In The A-Z of Cash Collection for Small Business #1 we ...

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Cashflow is a critical key to the success of any business, especially those who sell goods or services on terms of account.  If you are like most business operators, the mere thought of having to pick up the phone and chase debtors for payment fills you with dread. With this in mind, ...

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With debtors’ days outstanding being in excess of 54 days, debtors’ management has never been as important as it is today. If you are giving credit to your customers, then an effective debtors’ management is very important:  Ensure any payment arrangements with a debtor are confirmed in writing, including details ...

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