We seem to be on a staffing theme this week (no doubt due to the fact, we’re currently occupied with expanding our own team). Let’s keep the theme going with a look at how staff can impact on your bottom line – either positively or negatively.
Staff attitudes are the prime contributor to bottom line profitability
No matter how good your business’ products or services are, or the manuals that have been developed, or even the names of customers that are on your customer database, without a well motivated, trained and inspired staff, your business will never achieve its ultimate bottom line profitability result.
As a manager, you are responsible for bringing out the best in the people your business employs and to create an environment whereby they can work in a highly creative and productive manner, to enhance their own well-being, the well being of their work colleagues and families and ultimately the overall well being of the business.
Ways of effectively managing your staff would include:
Employees need to understand and have documented descriptions and objectives for their particular position
Planning is the key to ensure staff performance.
A good employer knows that communication with staff is vital and that the empowerment of work teams to achieve productivity targets within the business are essential if the business is going to survive and prosper. Regular staff appraisals can help to achieve the desired outcome.
Staff Appraisals
The way you conduct the performance appraisal is critical to its success:-
It is important to close the interview on a positive note and leave the way open for future discussions. Performance appraisals can be a daunting process for both managers and employees. Planning and effective communication during the interview is the key.
Clients: We can supply a Staff Appraisal template for you to use to document your staff’s performance. Contact Christie if you’d like a copy of one of these.
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